Thank you for taking the time to visit this page which provides some information that you may find reassuring at this time.
Osteopaths are specifically listed as businesses that are allowed to remain open during the lock down period, and as you will be aware, you are allowed to leave your home for any medical need, which includes visiting an osteopath.
The Institute of Osteopathy (the professional body for osteopathy) has stated that: “health providers such as osteopaths need to gear up to play our role in supporting the nation’s health after two months of lockdown”
Bodywright is using an increased level of hygiene and infection control measures, including:
- Regular hand hygiene
- Patients are requested to wash (or sanitise) their hands on arrival and are encouraged to clean them again after treatment.
- Frequent cleaning of surfaces such as chairs, door handles, desk tops and the treatment couch.
- Use of disposable couch covering materials.
- Plastic pillow covers which are sanitised between every patient.
- If towels are used, these are changed between every patient.
- Increased ventilation in the room.
- Use of personal protective equipment (PPE) by the practitioner.
- All patients are being screened before their appointment for any symptoms of COVID-19 infection or contact with possible cases.
- Social distancing will be maintained between patient and practitioner where possible during an appointment (e.g. during discussion of symptoms).
- Appointments are being spaced out to reduce the number of people on-site at any one time.
We would request that patients come directly to the treatment room at their appointment time rather than using the waiting room (the toilet facilities will still be available, but as these are shared with other businesses on-site, we cannot guarantee that you would not encounter other people and would ask you to use common sense regarding hand hygiene and social distancing in this situation).
Contactless card payment would be preferred where possible, although payment by chip and PIN card (or cash if necessary) will still be accepted.
If you have any questions, please don’t hesitate to get in contact, we will be happy to discuss any concerns you may have.
We can offer a telephone or video consultation if you would prefer not to attend in person, although this may obviously limit the treatment that is possible.
We would encourage all patients not to feel they have to tolerate pain or discomfort under the current circumstances, particularly if you develop new symptoms or feel that your condition is worsening – by seeking treatment at an earlier stage you may help prevent load on the NHS further down the line.
Important additional information for patients who may be at higher risk
For those patients who are classed as extremely clinically vulnerable (you will have received a letter from the NHS about this), face to face treatment may be possible, but this will need to be considered on a case by case basis – we would encourage you to call to discuss this with us. A telephone or video based consultation may be a suitable alternative, although this is likely to limit the treatment that can be provided.
For patients who are classified as clinically vulnerable (over 70 years of age or with certain underlying health conditions), it is likely that we will be able to offer face to face treatment and we would encourage you to get in contact so that we can discuss your individual situation. This will ensure we are appropriately balancing clinical need (severity of pain, nature of symptoms) with patient safety during these challenging times.